CALIBER TEAM
Caliber is an I.T. Solutions Provider focused on providing your company with best-in-class technology solutions and support. We understand that your data and access to information is critical to your business, so we have developed solutions and direct business partnerships to answer any of your technology needs.
JAY CRUZAN, PARTNER
Jay is an owner and partner at Caliber Voice & Data with over 25 years of industry experience. Before he and his wife, Kelley, opened Caliber in 2011, Jay had a successful career with Verizon and Sprint, providing account management and technical consulting to Fortune 500 Companies that included JCPenney and Xerox (ACS). Since starting Caliber, the Cruzan's have grown the company to one of the country's top technology brokers. This type of success is a result of the Caliber team's uncompromising standards for their partners and a dedication to providing great customer experience.
Jay currently serves on the executive boards for the Waxahachie and Ennis Chambers of Commerce and is a member of the Midlothian Chamber. He also volunteers with MentorsCare, a mentoring program for high school students. Jay is a member of the Ennis Church of Christ at Country Club Rd. and actively supports the Ellis County Children's Advocacy Center and other essential charities throughout Ellis County.
KELLEY CRUZAN, PARTNER
Kelley has worked in a variety of capacities for data and telecommunications companies for over 25 years, including Cisco Systems, Verizon Business, and AT&T.
Today, Kelley manages the enterprise-level accounts for Caliber Voice & Data. She serves as a liaison and advocate for our customers. Kelley is active in her community, serving as Vice President of the Palmer ISD School Board, Vice President of the Ellis County Children’s Advocacy Board of Directors, a board member for Bridges Training Foundation, and supports several other local charities. She is married to her business partner, Jay, and together they have three children.
KYLE WARD, OPERATIONS MANAGER
Kyle brings more than 20 years of experience in IT operations and telecom support. He started his career wearing a hard hat running cable for large cable providers. He has also worked as Help Desk Support, PBX Tech, and IT Manager. Today, Kyle manages back-office operations for Caliber Voice and Data, and interfaces with the service providers. Kyle’s attention to detail and tenacity make him an asset to our company. Kyle is married with four children.
EVAN WILLARD, ACCOUNT MANAGER
Evan Willard is an Ellis County native, having grown up in Waxahachie and attended Waxahachie Global High School. He joined the Caliber team as an account manager in 2018, shortly after completing his Bachelor of Arts degree at Sul Ross State University. Since joining our team, Evan has done a great job of developing relationships and delivering positive results for our clients. This results from a great attitude, a strong commitment to providing an outstanding client experience, and a focus on personal growth. Evan has earned several certifications that include Telecom, Advanced-Data Networking, Unified Communications & Collaboration, and several other technical courses. Additionally, Evan is an Ambassador for the Waxahachie and Midlothian Chambers of Commerce and is also the networking for the Waxahachie Young Professionals.
LISA O’QUINN, SR. TELECOMMUNICATIONS SPECIALIST
Lisa O'Quinn is one of Caliber Voice & Data's outstanding management level support specialists with over 35 years of industry experience. She joined the Caliber team after rising through the ranks of a major retailer's IT department, where she was focused on telecom support, audit, call center, telecom expense management, wireless, wireline ordering, Voip and legal contract reviews. We're lucky to have her at Caliber, where she focuses on supporting our enterprise-level accounts. In addition to the outstanding work she does for our team, she also enjoys traveling with her husband of 26 years and hanging out with their bulldog Gigi.